Effective Date: 15th October 2024

At Boble Ltd (“we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of your data. This Privacy Policy outlines how we collect, use, and safeguard your personal information, as well as any audio, video, or related files uploaded to our platform. We understand the importance of security, especially within the movie industry, and take every measure to ensure that your content remains strictly confidential.

1. Information We Collect

We collect and process personal data necessary to provide our services, which may include:

• Name
• Email address
• Company details (if applicable)
• Files, audio, and video content uploaded to our platform

2. Use of Collected Information

We use the information we collect to:

• Provide, maintain, and improve our transcription services.
• Communicate with you regarding your account and service updates.
• Ensure the confidentiality and security of your data.

3. File Confidentiality and Security

We recognize the sensitive nature of the files and content shared with us, especially in the movie industry. Boble Ltd guarantees absolute confidentiality for all audio, video, and related files uploaded to our platform. To protect your content:

• Access Control: Only authorized personnel with strict confidentiality agreements can access your files for the purpose of delivering the service.

• Data Encryption: All files, audio, and video are encrypted both in transit and at rest using industry-standard encryption protocols.

• Limited Access: We do not share your files with any third parties unless required by law or as necessary to deliver our services (such as cloud hosting partners bound by confidentiality agreements).

• No Retention of Files: We understand the importance of timely deletion. Once your files have been processed and downloaded by you, they are permanently deleted from our servers. We retain no copies of your files unless expressly requested by you.

4. Data Deletion

• All files, including audio and video content, are automatically deleted from our system immediately after they have been downloaded by the client.
• In cases where a file is not downloaded, files are stored for a maximum of [X days] and then automatically deleted.

5. Third-Party Services

In delivering our services, we may use third-party service providers for storage and encryption. These third parties are bound by strict confidentiality and security agreements. They do not have access to your files except as required to provide the service and are obligated to delete the data in compliance with our retention policies.

6. Your Rights

You have the right to:

• Access and request a copy of the personal data we hold about you.
• Request the deletion of your personal data (note: file deletions occur automatically post-download).
• Withdraw consent to data processing at any time.

To exercise any of these rights, please contact us at info@boble.media.

7. Cookies and Tracking

We do not use cookies or tracking technologies to monitor the files, audio, or video content you upload.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Information

If you have any questions about this Privacy Policy or our practices, please contact us at:

Boble Ltd
Email: info@boble.media

We value your privacy and are committed to safeguarding your content with the highest standards of confidentiality and security.